eZee Frontdesk Configuration

Backend Operations

How to set allocated rate in eZee frontdesk ?
Step:1 Path: Go to eZee Frontdesk >> Advance setting >>Rental option>> Rate configuration Step:2 ...
Sat, 27 Aug, 2016 at 1:10 PM
How can edit or configure email template for guest Check In/Check Out/other operations?
Path: eZee Frontdesk Configuration>>Configuration >> Select the " Letter Template " option under the GRM Configuration >> &...
Sat, 27 Aug, 2016 at 1:59 PM
How to define Reservation email template in eZee Frontdesk Configuration?
Path: eZee Configuration>>GRM Configuration>>Letter Template.  Once you define email template, you need to assign same in emai...
Tue, 30 Aug, 2016 at 1:23 PM
I am not able to see the state and city when Checkin the guest and trying to fill up the Guest address information.
To get the list of states and city, we need to Add the lookup file for particular Country.  Visit Live Support and get the lookup file of your de...
Mon, 29 Aug, 2016 at 9:33 AM
Is it possible to add desired prefix in invoice number?
Yes, it is possible to add a prefix to the system generate invoice also, you can initialize the numbering as per your preference. Path: eZee Fr...
Mon, 29 Aug, 2016 at 1:44 PM
Can we send birthday/anniversary wishes from eZee Frontdesk? If yes HOW?
Yes! we can send birthday wish from eZee via email or SMS. Now, let's see How we can send birthday wishes? Step 1: Configure bir...
Mon, 29 Aug, 2016 at 1:42 PM
Is it possible to Apply tax after discount?
Yes! Path:  eZee Burrp BackOffice >> Select Outlet(from below drop down) >> Go to Outlet: "Outlet Name" Tab >> Advanc...
Sat, 27 Aug, 2016 at 9:14 AM
Can eZee Frontdesk take database backup automatically?
Yes! Set the path for the datbase backup, to do so, follow below path Step 1: eZee Front desk Configuration>>Advance Settings>...
Mon, 29 Aug, 2016 at 10:37 AM
Is it possible to post banquet bill in room folio?
Yes! After the banquet charges are posted, while making the payment we can transfer the balance into room folio. Screenshot: ...
Sat, 27 Aug, 2016 at 9:16 AM
How can i add/change color of the room in room view? For your information not the status color.
This colour change can be done from Room Type option.  Path: Go to FrontDesk Configuration >> Property Setup >> Room Type >> ...
Tue, 30 Aug, 2016 at 5:37 PM