eZee Frontdesk - Frontoffice

Hotel's ledger has already made payment however city ledger report still shows balance as due?
When the City Ledger makes payment for all unsettled bills, Hotelier can add this payment using payment option as shown in below screenshot. Once ledger ...
Fri, 24 Mar, 2017 at 12:15 PM
How can I take group booking in eZee Frontdesk? OR In other language, How to book several rooms under single guest?
In order to add reservation for multiple rooms, you can use booking option in eZee Frontdesk. Please refer below screenshot for more detail: ...
Mon, 29 Aug, 2016 at 4:18 PM
Is it possible to reactivate reservations which were marked as No Show/Cancel/Void?
Yes, It is possible to reactivate No Show & Cancelled Reservations. Once these transactions are reactivated, Software will ask for new arrival date for...
Tue, 30 Aug, 2016 at 1:08 PM
How to update room inventory from eZee Frontdesk to channel manager?
Please find the below steps and screenshot for updating inventory from eZee Frontdesk: Path: eZee frontdesk >> Back Office (Tab) >&g...
Mon, 29 Aug, 2016 at 11:02 AM
Is it posible to add tentative/Unconfirmed booking in eZee Frontdesk?
Yes, eZee Frontdesk has an option to add tentative/Unconfirmed booking. You can add tentative reservation by untick option for confirmed booking as shown ...
Tue, 30 Aug, 2016 at 1:13 PM
How can I check guest's booking history? Is it possible to know last tariff offered?
eZee Frontdesk provides detailed guest database including guest's booking History. Guest Database contains important contact details & complete o...
Tue, 30 Aug, 2016 at 1:15 PM
Is it possible to create two seperate invoices for room tariff & extra charges in a same room?
Yes, It is possible to create two separate invoices for room tariff & extra charges in a same room. In order to create two separate invoices for sa...
Tue, 30 Aug, 2016 at 2:58 PM
How to take backup from eZee Frontdesk?
In-order to take backup from eZee Frontdesk please find the below screenshot: Click on left top eZee icon => You will see first option there as ...
Sat, 24 Jun, 2017 at 3:08 AM
System date and Freeze date is same in eZee System.
Cause: It happens when we try to perform night audit from 2 different machines at the same time. This usually happens in the client-server environment,...
Tue, 30 Aug, 2016 at 1:20 PM
A guest is accidentally Checked-In, is it possible to reverse it? OR In other language: How to undo checkin in a Guest?
Yes! It is possible to undo the check-in.  But, following are the clause,  1. We can only perform undo check-in if the check-in ...
Tue, 30 Aug, 2016 at 4:54 PM