Front Office

Front Office

I have a guest that is not staying with us, but would like to purchase some stuff like attraction tickets from us. how do i go about the posting since guest is not staying with us, they won't have a folio to post to?
You Can use the Payout option for same, where you can post charges without selecting room number. You may refer below screenshots for the same.
Fri, 1 Jul, 2016 at 6:29 PM
I want to apply 12% tax on all extra charges.
Edit extra charge and enter numeric "12", it will take as percentage automatically. You may refer below screenshot for the same.
Fri, 1 Jul, 2016 at 6:31 PM
We have eZee FD desktop and i want use it from another location through iPad and tablets, is it possible?
Yes ! With the help of eZee FrontDesk Online Module.
Fri, 1 Jul, 2016 at 6:33 PM
Can have a print of the receipt after refunded and voided the transaction during night audit?
Not possible, once the reservation is being VOID because you  can not edit the transaction.
Sat, 2 Jul, 2016 at 5:12 PM
I have added allowance as extra charge in FDC but in room it´s not showing up.
Please follow the steps mentioned below:  FrintDesk Configuration and go to Advance setting >> Rental >> Allowance >> check mark...
Fri, 30 Dec, 2016 at 4:08 PM
eZee Software do not allow me to post payment on checked in room, from payment detail tab, the new button.Why is it so?
If the user does not have Privilege to “Add settlement in open date” then it's possible that new button is disabled and the user would be not able...
Sat, 2 Jul, 2016 at 5:15 PM
The guest arrived BUT has not checked in yet, but the system will not allow me to complete the night audit because the check-in is not done yet.
eZee Software does not allow user to complete Night audit without performing any actions on Today's reservation If guest not coming then the user ...
Sat, 2 Jul, 2016 at 5:15 PM
I need to void a Checked In room,How can I do that ?
You can perform void checked in transaction by following the below steps:  eZee front desk>>Back office tab>>Undo Transaction tab ...
Sat, 2 Jul, 2016 at 5:16 PM
How can I enter Deposit amount in FrontDesk?
In order to enter Deposit amount, you need to have deposit option configured.  Please follow the below steps for the same and refer below screenshot...
Sat, 2 Jul, 2016 at 3:22 PM
How can I post Laundry bill to Guest room?
In order to post a bill to Room, you would require selecting a room from the list and after saving it.  And, “Room to post” option will help you to pos...
Sat, 2 Jul, 2016 at 3:35 PM