Q: What is Payment On Hold? How is it useful?
Answer:
Usually, "payment on hold" is the rarest scenario in Hotels. But, this ledger can be used, when a specific guest asks for a short-term credit, saying, they will come in few hours to make payment or use a relational reference ask for a credit 1-2 days. In this situation, hoteliers post the charges to city ledger named, Payment on hold in order to check out the guest.
Or
In another scenario, if a Hoteliers receives extra payment and wish to hold the payment for a specific period of time, and they prefer to post the balance amount in this particular ledger.
Note: Above two scenarios are applicable only to those hoteliers who do not prefer creating new ledger every time for new guest.
How to make payment on hold.
Example :
Let's say guest asks for a short-term credit. He will come in few hours or after 1 day to make payment.
So his folio needs to settle to account "Payment On Hold"
Refer below screenshot to settle to account "Payment On Hold" and check out guest.
How to settle balance amount from Payment On Hold Account.
Now, Let's say after few hours or next day, the guest came back to pay his balance.
Refer below screenshots to settle with respect to "Payment On Hold" account.
Goto eZee Frontdesk >> Backoffice >> City Ledger Account >> Select "Payment On Hold" account >> Click on "options" >> Click on "Payment Posting" >> Click on "Pay" >> Check amount and Select Settlement Type >> Process Payment
