Posibility 1:
Path: Reservation List >> Select particular transaction >> Right Click >> Mark NoShow or Cancel>> Add Charge (If required) >> Next >> Take Payment >> Save.
Step 1:
Step 2: Mark No Show Wizard or Cancel.
Step 3 - Select NoShow or Cancel Charge. (A NoShow or Cancel charge should be defined in the system under extra charges)
Step 4 - Add the extra charge.
Step 5 -Add manually.
Step 6 -Click Next.
Step 7 -Now you can refund the left of the amount by clicking on the refund button. (If Required)
Step 8 -Here you will find payment information. Select requested payment mode and Finish.
The reservation is cancelled and also payment is also made.