I am using eZee Frontdesk and eZee Reservation and both softwares are integrated with each other. However I am not receiving booking from eZee Reservation to eZee Frontdesk although I click "Retrieve Web Reservation" Button. : eZee Technosys Pvt. Ltd.

I am using eZee Frontdesk and eZee Reservation and both softwares are integrated with each other. However I am not receiving booking from eZee Reservation to eZee Frontdesk although I click "Retrieve Web Reservation" Button. Print

Modified on: Mon, 29 Aug, 2016 at 12:52 PM

Please follow below-mentioned troubleshooting steps to cross check if interface is working correctly :

1. Internet connectivity on machine.

2. Room Type Mapping

eZee Frontdesk Configuration >> Property Setup>>Room Types >>Web Room Type Configuration

Screenshots :

3. Rate Type Mapping

Path: eZee Frontdesk Configuration >> Property Setup>>Rate Type>>Options>>Centrix Configuration

Screenshot:

4. Integration configuration in eZee FDc

After checking above steps, if all mapping and integration is ok, you can click on Retrieve Web Reservation Button again to check and confirm.

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I am using eZee Frontdesk and eZee Reservation and both softwares are integrated with each other. However I am not receiving booking from eZee Reservation to eZee Frontdesk although I click "Retrieve Web Reservation" Button. Print

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