eZee Frontdesk - Frontoffice

Why is the Receipt No. not generated for specific settlement type?
Q: Why is the Receipt No. not generated for specific settlement type? Solution: If there is no Receipt No. generated for certain settlement type or ...
Tue, 22 Aug, 2017 at 9:24 PM
What is Payment On Hold? How is it useful?
Q: What is Payment On Hold? How is it useful? Answer: Usually, "payment on hold" is the rarest scenario in Hotels. But, this ledger can be...
Tue, 22 Aug, 2017 at 1:53 AM
Why is the room rate on frontdesk not same as on the confirmation voucher received from OTAs?
Q: Why is the room rate on frontdesk not same as on the confirmation voucher received from OTAs? Answer:  Most of the time it occurred that a user h...
Tue, 22 Aug, 2017 at 2:43 AM
Guest requested to keep the balance payment for next reservation?
Q: Guest requested to keep the balance payment for next reservation? Solution: - If payment is taken into the existing room, refund the payment    ...
Tue, 22 Aug, 2017 at 3:09 AM
What is payment on hold in Guest Ledger Report and what is the cause of having some folios under payment on hold?
Q:  What is payment on hold in Guest Ledger Report and what is the cause of having some folios under payment on hold? Answer :  Payment on hold is ...
Tue, 22 Aug, 2017 at 9:56 PM
How to change caption in an invoice from tariff to rate?
Q: On the folios/invoice, we do not like the wording Tariff we prefer rate for the room charge – we did not find a template that said RATE? or  How ...
Tue, 29 Aug, 2017 at 2:09 AM
How can we set Tax caption in eZee Frontdesk?
Q: How can we set Tax caption in eZee Frontdesk? OR How can we set Tax caption in Invoice? We would also like for the tax % actual number to show. ...
Tue, 29 Aug, 2017 at 2:31 AM
How to print POS posted Receipt from eZee Frontdesk?
Q: How to print POS Posted charges from the eZee Frontdesk? OR  When the POS post to the room is there a way for it to post the details of what w...
Tue, 29 Aug, 2017 at 2:38 AM
How to enable quick view in eZee Frontdesk?
How to enable quick view in eZee Frontdesk? Solution:  Please refer below screenshot to enable shortcuts or quick view in eZee Frontdesk.  
Sat, 28 Oct, 2017 at 6:12 AM
How to disable Windows SmartScreen?
Windows shows "DON'T RUN" SmartScreen (UAC), when try to run SQL database doctor or installation of eZee Software, but still we can RUN (Begin...
Sun, 5 Nov, 2017 at 8:50 PM