eZee Frontdesk - Frontoffice

How to do a Undo Checkout in eZee Frontdesk?
Note: UNDO CHECKOUT can only be done on the same date of Checkout. Once the Night Audit is done, it is not possible.  Step 1: Edit transaction &...
Wed, 31 Aug, 2016 at 10:05 AM
How can we make the entry for the Rooms given on complimentory?
Posibility 1 Path: eZee Frontdesk >> (On) Walk In Wizard >> Check mark the option " Comp. Rate". >> Then, process th...
Wed, 31 Aug, 2016 at 10:09 AM
How to mark multiple Rooms in Out Of Order for a specific date range?
Path: eZee Frontdesk >> Front Office >> New (Under Out of Room Order ) >> Next >> Select Rooms >> Finish. Ani...
Wed, 31 Aug, 2016 at 10:25 AM
How to get Contact Details of all Guests Stayed in Hotel that too in Excel format?
Path: eZee Frontdesk>>Front Office>>Guest Operation>>Guest Database >> Click on " Options " >> (select) Impo...
Wed, 31 Aug, 2016 at 10:30 AM
How to add payment to City Ledger or Credit accounts? (Payment received from Ledger on behalf of Folio)
Path: eZee Frontdesk >> Back Office >> City Ledger Account >> Select the City Ledger or Credit account >>  click on " Opti...
Wed, 31 Aug, 2016 at 11:41 AM
Unable to open the Room,it says that the room is already open by other user.
Screenshot of Error Message. Solution:  Posibilty 1: Particular room is in network lock state as it is being used by another user on...
Wed, 31 Aug, 2016 at 12:29 PM
How to make entry of extra charges that is paid by Hotel on behalf of Guest?
This can be done with " Paid Out Voucher ". Path: eZee Frontdesk>>Back Office>>Paid Out Voucher >> Enter all details &...
Tue, 11 Jul, 2017 at 9:44 PM
I made one group booking and now I want to add one existing reservation into that group,How Can I do that?
Please find the below steps for adding transaction to an existing group: Open Booking List>>Edit the Booking you want to add Reservation>&g...
Tue, 28 Jun, 2016 at 5:48 PM
When a pax is checking in i want to see separate folio for extra Pax how ?
There is an option to create separate folio when doing a Pax check in.  Walk In Wizard>>Pax Check In.  Please check mark the " Gene...
Thu, 30 Jun, 2016 at 6:12 PM
How do I perform check in at past date ?
By using " Insert transaction " option you can perform check-in for past date. Path: eZee Frontdesk>>Back Office>>Ins...
Sat, 3 Sep, 2016 at 8:43 PM