FAQ

General

How can i make an Dine-In order as Complimentary / Free / No Charge.
Go Dine-In (order type)  >> Place Order (KOT will printed) >> at the time of settlement you need to select "NO CHARGE"  while ...
Mon, 1 Aug, 2016 at 5:23 PM
Can I use eZee Burrp in full screen mode?
Yes, it is possible only if resolution of the monitor is : 800x600. But, still if you wish to use eZee Burrp in full screen with higher resolution m...
Fri, 5 Aug, 2016 at 2:24 PM
How to Print Guest remark in the KOT while using Line Template ?
Path: Go to eZee Burrp Backoffice >> Tools >> Line Printer >> New/Edit >> Footer(Tab) >> Check Mark "Print Remark"...
Fri, 5 Aug, 2016 at 3:19 PM
How to Print Guest remark in the KOT while using Line Template ?
Path: Go to eZee Burrp Backoffice >> Tools >> Windows Printer >> New/Edit >> Seperate KOT (Tab) >> Add "Remark"...
Fri, 5 Aug, 2016 at 3:28 PM
Unable to open a table in which KOT is already generated, it shows a lock button on the table. "Net Lock"
Cause : 1- Due to power loss, the system closed abruptly and the table got locked. 2- The Same table is accessed by another user from another ma...
Mon, 8 Aug, 2016 at 8:56 AM
Is cloud based Restaurant Solution available(eZee Burrp)?
Currently, we have eZee Burrp online, whereby the server machine will be at our end and the property can use with different user logins. In future, ...
Mon, 8 Aug, 2016 at 1:21 PM
Activate/Deactivate "Change Due" option on setting POS bill.
Use of Change Due:  Consider a situation where bill amount is $76 and guest paid $100. Here, the cashier has to calculate the balance/refund amount. ...
Mon, 8 Aug, 2016 at 1:43 PM
Use eZee Burrp in Multiuser mode.
Path: Login in eZee Burrp >> Settings >> Client/Server >> Checkmark "Activate Multiuser Mode" >> Save&close. (Restar...
Mon, 8 Aug, 2016 at 3:16 PM
How to make a combo in Burrp ?
The First and foremost step for adding a combo is to create the Menu items which you want to add in combo. Go to eZee Burrp back office > go to ...
Thu, 13 Oct, 2016 at 12:32 PM
Difference between Receipt & KOT/BOT
Receipt KOT/BOT Receipt where means its documentation that payment has been made to finalise a sale. KOT/BOT helps people like a steward for o...
Mon, 26 Dec, 2016 at 12:14 PM