FAQ

General

In eZee Burrp, receipt discount is being applied on amount before adding tax. Is it possible to apply receipt discount after adding tax? If yes, let me know the setting.
Yes, It is possible to apply receipt discount after adding Tax. We just need to configure it from eZee POS Back-office>>Configuration>>O...
Sat, 2 Jul, 2016 at 4:49 PM
When I make any item complementary, system should ask for the reason. Is it possible to enter remark for complementary item? If yes, how?
Yes, it is possible to enter remark for a complimentary item. Refer to the below screen-shot to configure the setting. Please follow th...
Sat, 2 Jul, 2016 at 4:57 PM
Show or Don't print preview of receipt in eZee Burrp.
eZee POS Burrp >> click on "Settings" >> Click on "Peripherals" >> Click on "receipt printer" >> At ...
Fri, 9 Sep, 2016 at 7:05 PM
What is Guest Check? Explain in detail.
Guest check is one type of unsettled receipt which needs to be confirmed and signed by the guest visited the restaurant. The guest check includes the menu...
Sat, 2 Jul, 2016 at 5:00 PM
Is it possible to generate token number manually for the guest ? If yes, how?
Yes, it is possible to generate token number manually and to enter a token number manually we just need to un-check Generate auto token number from a part...
Sat, 2 Jul, 2016 at 5:03 PM
When I take order in Dine In order type in Burrp, I want to enter guest’s contact number and email address on guest information form. Is it possible? If yes, how?
Yes, it is possible to enter guest’s contact number and email address on guest information form, we just need to do the follow the below steps: eZee...
Sat, 2 Jul, 2016 at 5:07 PM
My restaurant is running promotional offers and I want to send an email and SMS for promotional offers to the selected guest. Is it possible in eZee Burrp? If yes, how?
First of all to send emails or SMS to guest regarding offers we are supposed to maintain Guest’s Database and we can send Emails and SMS by following the ...
Sat, 2 Jul, 2016 at 5:10 PM
When I select retail mode I have to enter exact item name.
The button in " Retail Mode "  is a " Toggle Button ". A toggle button is used to alternate the input mode of a group of buttons.  ...
Tue, 5 Jul, 2016 at 4:52 PM
How can I assign swipe card to a user?
Please find the below steps for enrolling card to the user: eZee POS Back Office>>(1) Configuration>>(2) User Operation. (3) Selec...
Tue, 5 Jul, 2016 at 5:00 PM
What is Active Fiscal Printer in eZee Burrp and How does it work ?
Fiscal Printer is associated to print out of the receipts, KOT(Kitchen Order Ticket), cash sales, void receipts, dine in etc. To get your Fiscal Printer t...
Wed, 6 Jul, 2016 at 5:31 PM