Front Office

Front Office

Is it possible to get details of extra charges seperate and Folio transfer separate in the report?
No, It is not possible to separate Extra charges & Folio transfer in the report. However, If you would like to check room post separately there ...
Wed, 6 Jul, 2016 at 5:50 PM
How can I configure Scanner in eZee Frontdesk software to scan documents of the passenger when they check in?
At first, we need scanner or printer attached to the computer. If it is connected then follow mentioned below steps: STEP:1 - First you need to set ...
Wed, 6 Jul, 2016 at 5:53 PM
How do I combine a split folios?
Open Room >> Rate Information >> Merge Bulk Rent. (All balance of other folios will be moved to master folio.)
Mon, 11 Jul, 2016 at 4:53 PM
How can I find Bill template in FrontDesk configuration ?
Please find the below steps and screenshot for find Bill template in FrontDesk configuration: Open eZee FrontDesk Configuration >> Advance Set...
Sat, 16 Jul, 2016 at 4:29 PM
How to apply discount on the stay in eZee Frontdesk?
Please find the below steps for applying Flat discount on the stay of the guest in the eZee Frontdesk: eZee Frontdesk>>Open Room>>Rate I...
Thu, 23 Mar, 2017 at 6:28 PM
When I captured guest Image from one FD terminal, It is not displaying on the other Terminals.
As you are having more than one Terminal they are connected in client server environment. As the Software work in client server environment, we can ...
Mon, 18 Jul, 2016 at 6:15 PM
How Can I Direct Billing to under company€™s account in eZee Front Desk?
This is commonly known as City Ledger Account or Direct Billing. You can select the pre- configured company to post this room€™s folio under that company€...
Fri, 22 Jul, 2016 at 10:25 AM
Working date and Freeze date same
Many times there will be a situation when the working date and the freezing date of the software will be same. When this happens, you may find the pro...
Mon, 3 Oct, 2016 at 1:27 PM
We have installed a camera in my FD. But Picture taken from one machine is NOT viewable on another. How can we that picture in other FD system?
Please make sure about certain criterias listed below, in order to have guest pitcure / images visible on all the machines.    1)  All the machine s...
Sat, 23 Jul, 2016 at 12:54 PM
How to change room for guest after checked In.
Please refer below screeshots, in order to change or move room that is currently allocated to guest.   Then Move Room Window will apear.  Se...
Tue, 26 Jul, 2016 at 6:18 PM