FAQ

Default solution folder, feel free to edit or delete it.

How can I install WordPress plugin for eZee Reservation?
Please refer wordPress plugin installation steps with detailed instructions, Click here. If you need further assistance for plugin installation, please vi...
Sat, 24 Sep, 2016 at 10:38 AM
How to set minimum nights for the my website as well as all the OTAs?
If you are managing your rate plans from eZee reservation/Centrix, you can set Min Nights for your rates plans and you can manage it for both Hotel booking ...
Thu, 5 May, 2016 at 5:16 PM
How I can sort the room type images on my booking engine page?
We do not have any option for sorting the images of the room type, on the booking engine. But, we have an option to upload the images for the room type, s...
Mon, 18 Jul, 2016 at 5:22 PM
How to Configure quick notification Email to Hotel as soon as the Guest /Booker makes a reservation from Booking Engine as well from OTA?
Kindly find the below Steps to add your Mail ID into eZee Reservation . Kindly Follow the below steps to Configure Email ID to receive notification ...
Thu, 21 Jul, 2016 at 5:22 PM
Change the fonts in to the Email Template in eZee Reservation.
Following are the Steps to Change the fonts in to the Email Template in eZee Reservation. 1) Login to eZee Reservation 2) Go to Marketing Ta...
Fri, 22 Jul, 2016 at 11:08 AM
How does promotion work for OTA?
Promotions & packages, created at eZee Reservation, will only applies to Booking Engine.   You will need to contact your respective channel manager fo...
Sat, 23 Jul, 2016 at 1:35 PM
Can guest do cancellations on their own from Booking page in eZee Reservation?
Yes! Guest can cancel their resersation. While the booking is made, the guest receives login ID & Password  via email along with booking voucher...
Thu, 4 Aug, 2016 at 5:19 PM
How long does it take to setup Booking Engine for my property?
It depends on case to case.  Usually, it takes 10-15 days including the following process; Database Configuration - 5-7 days  Training and p...
Thu, 4 Aug, 2016 at 5:28 PM
What about the bookings, that Modified/Cancelled in OTA?
All the modification and cancellations get updated instantly in the Channel Manager and process in the PMS. Accordingly, inventory also gets updated in th...
Fri, 5 Aug, 2016 at 9:40 AM
Can I connect other channels later, after I go live with eZee Reservation?
 Yes!  You just need to send an email to cm@ezee and our team of dedicated channel managers will do the needful.
Fri, 5 Aug, 2016 at 9:45 AM