Yes, it is possible to enter remark for a complimentary item.


Refer to the below screen-shot to configure the setting.


Please follow the below steps for the same:


eZee POS Back Office>>Configuration>>Outlet Operations. Select the outlet>>Micsellaneous.


Kindly, checkmark the option " Ask Reason On Complimentary ".



And to enter remark for a complimentary item in eZee Burrp we need to click on options than on complimentary.